Broadband connection

New Customer, cant connect my Switch.

Every other device is fine but my Nintendo Switch won't connect to my WiFi network. This is a deal breaker for me, never had an issue with previous ISPs and tested it elsewhere. So the fault is definitely your end. Should I just cancel? Seems like ot...

Strange issue today with Vodafone Hub

Today I had a problem where I was unable to connect to only one IPV4 address from my Hub using both Wi-Fi and ethernet. Everything else worked just perfectly. This IP was my hosting site so I use my phone (not wi-fi connected on EE network) and I co...

I have lost my password to connect tablet

I have lost my password to connect to wi-fi

Poor connection quality in late evening every day for a week

Hi, had Voda Fibre 910 installed last year and have had zero issues with it so far, apart from before the Easter holidays where my connection is constantly poor in the evening. Usually a few reboots of the Voda modem fixes this, and while the speed n...

Loading web pages hangs - Have to toggle Wifi (or wait) to get connection back

I've switched to Vodafone a week ago but have been experiencing poor Wifi performance on my PC.My PC will sometimes hang when loading web pages, often complaining about DNS. If I toggle the Wifi connection it fixes the issue but this is annoying to h...

Wifi Network Not Appearing Can't Connect

Hi thereSo yesterday I had an electrical safety inspection in my flat. They turned all the electricity off, with no warning. When they turned the power back on my WiFi wasn't connecting. At this point the WiFi Network was still appearing under the Co...

Issues with connectivity, packet loss and jitter.

I’m having issues with my wifi connection, i’ve been with vodafone for over a year now and in the last 6 months my wifi connection has gotten brutal. When i’m playing games i’m getting constant packet loss and jitter errors and lag spikes even though...

Broadband Renewal

So we've been on Pro Superfast 2 xtra for the past 24 months and this is due to finish early next month.Speaking with VF sales it turns out that we cannot renew on a new contract without loosing our telephone number and answerphone services. Also the...

1 and a half months after service activation still not possible to log into my account

HiFull Fibre 900 activated on 18th March, can't log into my account since then. 3 very long calls to CS on 3 different days ranging weeks apart resulted in promises only that the problem will be solved within 3 days. We are now close to the end of Ap...

Vodafone Broadband Equipment question

Hi,I'm due to be connected to VF BB in about a week's time.I took out the Full Fibre 900 package £31It comes with the THG 3000 Router as standard.Can anyone help me with a few questions I have regarding the Equipment ....Would the newer Ultra WiFi 6...

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Forum Posts

New Customer, cant connect my Switch.

Strange issue today with Vodafone Hub

I have lost my password to connect tablet

Poor connection quality in late evening every day for a week

Loading web pages hangs - Have to toggle Wifi (or wait) to get connection back

Wifi Network Not Appearing Can't Connect

Issues with connectivity, packet loss and jitter.

Broadband Renewal

1 and a half months after service activation still not possible to log into my account

Vodafone Broadband Equipment question

Asus RT-86U with Openreach full fibre

City Fibre ONT 4 Green but no internet at router

Does NBN suck or is it just Vodafone?

Google Nest Wifi PPPoE without Vodafone Router

PPPOE authentication failure

Forgive me Vodafone, but you're wrong - AGAIN!

How long from Openreach fibre install to working c...

Connectivity Issue TP Link ER605 - PADI Timeout

Full FIbre 900 v Pro II full fibre

FTTP 500Mb connection issues