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When does the 15DAYEUROPE Roaming Pass activate?

Hello.I’m travelling with a friend later this month to a few destinations in Europe. All of our destinations are covered under Zone B of Vodafone’s policy. I’ll be needing data when I’m abroad and we are going for about 2 weeks so the 15DAYEUROPE pas...

Broadband activation but no router!

Hi,I upgraded my full fibre broadband and expected to receive a new router.. Current one is out of date and constantly failing.. Apparently activation is tomorrow but there is no router on my email confirmation and nothing has been dispatched. Absolu...

BB Upgrade Offers

Have just received a BB upgrade offer, currently on 200/28 nominal (DL/UL) package with digital phone @ £30 per month, being offered the "500 Mbps" BB package for additional £2 pm or "910 Mbps" BB package for additional £5 pm, both obviously on a 24 ...

Porting my 46 year old landline number

Having joined vodafone i now have new number when I asked if I could keep my old number i was told it would take 5 days and I could keep it but it did not happen when I asked again I was told my previous provider talktalk would not release it and I w...

Inflation Increase

Vodafone says"We understand no one wants to see prices increase, but like all businesses we face inflationary pressures which have raised the cost of running our network and providing our services. These cost increases are affecting many telecoms and...

Vodafone AppBox app query...PLS HELP!

Hi there.I've recently bought a used Samsung Galaxy A52s 5G phone for a third-party reseller.I was told that he got the phone from Vodafone as unlocked and has never used it since as it was a secondary/emergency device.When i was setting up the phone...

Website incorrectly classified as 18+

Hi, we run a charity and our website is being classified by Vodafone as having 18+ restricted content. However it doesnt. When you run a site report on blocked.org - Vodafone is the only provider that is blocking the site.Could this be checked, and h...

5g speeds on 4g

Hello. Has anyone had this before? I turned my network preference to 4g inside the 5g area and got 5g data speeds . How comes this is the case. Switched it back to 5g and was very similar speeds. Intrigued

New Customer, cant connect my Switch.

Every other device is fine but my Nintendo Switch won't connect to my WiFi network. This is a deal breaker for me, never had an issue with previous ISPs and tested it elsewhere. So the fault is definitely your end. Should I just cancel? Seems like ot...

Unknown account in arrears

Hi there, I can see on my credit report that I am in arrears with Vodafone since 2020. I don't understand how this is possible as I haven't had any contracts with Vodafone since 2013.