Have just received a BB upgrade offer, currently on 200/28 nominal (DL/UL) package with digital phone @ £30 per month, being offered the "500 Mbps" BB package for additional £2 pm or "910 Mbps" BB package for additional £5 pm, both obviously on a 24 ...
Vodafone says"We understand no one wants to see prices increase, but like all businesses we face inflationary pressures which have raised the cost of running our network and providing our services. These cost increases are affecting many telecoms and...
Hi, looking for some support with setting up the new broadband app. I can go through the setup journey but when it gets to the section to connect to my broadband it takes me to my phone settings to connect and then nothing happens, just stays on my ...
Hi,I have this problem:https://forum.vodafone.co.uk/t5/Other-broadband-queries/Returning-old-Vodafone-equipment/m-p/2748526I need to return the 4G dongle BUT the link in the email for generating a returns label is broken.I have tried the "chat" suppo...
Hello,My BT contract (500Mbps) is coming to an end and looking to switch providers.Highly tempted by the Vodafone Full Fibre 900 package which is currently available at £36 via Topcashback.Whilst I don't anticipate needing to speak to customer servic...
HelloCan anyone advise how to block a device from my home network. I have a new ultrahub. There is no 'mac filtering' in any of the router settings even when on expert mode.Live chat advised me there was a way to block via the home broadband app, so...
An ex boyfriend and I moved in together in 2018. We have a broadband contract under his name and I’m only the secondary person on the account. We broke up and are not in good terms. He also permanently moved to Peru. I would like the cancel my contra...
Hi, if I cancel my mobile phone with a PAC will it affect my broadband contract?
Hi there,Ive been trying to make sense of posts on here to help my siutation but am getting a bit lost as a non technical personCan anyone break it down for me in a simple way if possible.I have Vodafone standard internet connection apx 52Mbps. We do...
I recently joined Vodafone broadband. We cannot access ##~##.can anyone help please.trying to contact Vodafone direct is hopeless. Waited over an hour on home line after they said waits were 07######### mins
